Privacy Policy
Last Updated: December 2024
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Guernsey Chiropractic (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our chiropractic practice, use our website, or otherwise interact with us. This policy complies with the Data Protection (Bailiwick of Guernsey) Law, 2017, and the General Data Protection Regulation (GDPR).
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1. Information we collect
We may collect and process the following types of personal data:
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Personal Identification Information: Name, address, phone number, email address, date of birth.
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Health Information: Medical history, treatment records, and other health-related information.
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Payment Information: Credit or debit card details, billing address, and other payment information.
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Website Usage Information: IP address, browser type, pages viewed, and other data collected via cookies and similar technologies.
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2. How we collect information
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We collect information:
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Directly from you when you fill out forms, make appointments, or provide information during consultations.
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Automatically when you visit our website, through cookies and other tracking technologies.
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From third parties, such as health professionals or insurance companies, when necessary for your treatment.
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3. How we use your information
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We use your information to:
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Provide chiropractic services and related health care.
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Communicate with you regarding appointments, treatment plans, and practice updates.
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Process payments and manage billing.
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Improve our website and services based on user feedback.
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Comply with legal and regulatory obligations.
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4. Disclosure of your information
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We may share your personal data with:
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Health Professionals: For the purpose of your treatment or consultation with other health care providers.
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Service Providers: Third-party companies that help us operate our website, process payments, or perform other functions on our behalf.
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Legal and Regulatory Authorities: When required to comply with applicable laws, regulations, or legal processes.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
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5. Data security
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We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
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6. Your rights
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You have the following rights regarding your personal data:
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Access: Request a copy of the personal data we hold about you.
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Correction: Request correction of any inaccurate or incomplete data.
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Erasure: Request the deletion of your personal data under certain circumstances.
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Restriction: Request the restriction of processing of your personal data.
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Data Portability: Request the transfer of your data to another organization.
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Objection: Object to the processing of your personal data based on legitimate interests.
To exercise these rights, please contact us using the details provided below.
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7. Retention of your data
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We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Health records will be retained in accordance with applicable legal and regulatory requirements.
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8. Cookies
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Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.
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9. Changes to this privacy policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through email or by other means.
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10. References and legal framework
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This Privacy Policy is guided by the following legal frameworks and guidelines:
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Data Protection (Bailiwick of Guernsey) Law, 2017: This law governs data protection practices within the Bailiwick of Guernsey. More information can be found on the Office of the Data Protection Authority, Guernsey website.
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General Data Protection Regulation (GDPR): The GDPR is a regulation in EU law on data protection and privacy. Although Guernsey is not part of the EU, its data protection laws are aligned with the GDPR to facilitate data exchanges with the EU. The official text of the GDPR can be accessed via the European Union’s GDPR portal.
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Guidelines from the Information Commissioner's Office (ICO): The ICO in the UK provides extensive guidance on data protection practices. Visit the ICO website for more information: ICO - Guide to Data Protection.
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Guernsey Legal Framework and Health Records: Health records retention and handling in Guernsey are guided by both the Data Protection (Bailiwick of Guernsey) Law, 2017, and specific healthcare regulations. Further details can be found on the States of Guernsey website.
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11. Contact us
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If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Guernsey Chiropractic
Located in Kings Premier Health Club
2 Kings Rd
St Peter Port
Guernsey
GY1 1QF
079 1176 8051